The Clarity Kit 3 – Analyzing Municipal Communications: the Clarity Audit

A Clarity Audit is a tool for gathering information about how an organization communicates, from the perspective of both management and unionized employees. It is not a test – it does not single out any one person. Instead, it gives everyone a chance to comment on the clarity and quality of the communications they encounter in the municipal workplace.

Doing the Clarity Audit helps clear language champions in municipal workplaces find out what is happening in the organization. Analysing the results helps you plan how to move forward with a clear language initiative.